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I am currently a User Experience Researcher at Google Inc.
Prior to that, I was a Senior Research Engineer at Motorola Labs,
where I worked on projects in the areas of social television, law enforcement,
medication adherence, and lightweight mobile context sharing.
My research interests span the areas of human-computer interaction,
computer-supported collaborative work, and intelligent user interfaces. I
am primarily interested in how users can better understand the mechanisms
behind intelligent systems. As a postdoctoral fellow
at Carnegie Mellon University,
I investigated how users' mental models of an intelligent user interface
develop through their interactions with the interface over time.
My Ph.D. thesis work made use of intelligent systems to support
informal communication in the workplace. By developing and deploying a
shared predictive calendar called Augur, I evaluated this system's
effects on communication, privacy management, and adoption in a
real-world setting.
I received my Ph.D. from Georgia Tech in 2005 under the advisement of
Dr. Elizabeth Mynatt, interning at Microsoft
Research, Intel Research, and Accenture Technology Labs during that time.
I was also a software developer for a startup that has since been acquired by Varian Medical
Systems. This startup originated in the department of Neurological
Surgery at the University of Virginia, where I worked as a staff research assistant after
receiving my BS from UVa in 1995.
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